On this page you may ask for help or trade information with other users and the support team.

This forum is generally checked by the ODB staff every 48 hours. If you need immediate assistance by telephone, we offer paid support services between 9:30am and 5:30pm Eastern Time. Reports about bugs or feature requests should be made on our bug tracker here.


If you have a question about ODB and you can't find an answer in the user guide, you can post a new topic in one of these forums. You must log in or create a new account in order to post. This forum is now protected by anti-spam software; inappropriate content will be removed.

	Forum	Topics	Posts	Last post
	General Inquiries and Everyday Use General questions; basic searching and navigating; questions about how ODB compares to other databases.	261	1336	by windysmith 14 hours 49 min ago
	Installation and Basic Customization Novice questions about how to install and initially configure.	131	797	by AzuraMiette 06/14/2013 - 8:04pm
	Maintenance, Import, Backup, and Upgrades How to bring data into ODB, set up backups, perform maintenance or enhancement of your data, and upgrade to newer releases	51	255	by AzuraMiette 06/14/2013 - 8:07pm
	Printing, Exporting, and Reports How to get reports and data out of ODB.	46	367	by AzuraMiette 06/14/2013 - 8:09pm
	Advanced Searches and Queries Questions and tips on how to write advanced queries using the ODB software.	44	200	by AzuraMiette 06/14/2013 - 8:12pm
	Notes and Pledges Section for users testing the new ODB 1.0 Notes and Pledges capabilities.	40	145	by PurpleHope 06/16/2013 - 9:22am

Currently, there are about 2700 subscribers to the ODBhelp newsletter, which provides hints and updates, about once a week. When you download ODB you receive an invitation to join; you may also join here:

Subscribe by email   Subscribe/Unsubscribe by web form   Unsubscribe by email

You may also search our archives, both for the current list and for the older archive which focused on ODB 0.9. The older archive (2002-2005) has more help tips as it predates our web forum. Here are the links:

• Search ODBHelp Archives (May 2002-June 2005)
• View Newer ODBHelp Archives (Fall 2005-)
• Search Newer ODBHelp Archives

We have created a page where we will post help tips and resources created by members of the ODB community. For instance, some volunteers created a basic training script for ODB. To see the current list, click on this link.