This is an area where you can exchange information with other users and consultants or members of the support team.

You can receive immediate assistance through paid support services. Also, if you have an issue relating to a possible bug in the ODB software, please use our bug tracker to file a report.


If you have a question about ODB and you can't find an answer in the user guide, you can post a new topic in one of these forums. You must log in or create a new account in order to post. Please note that we do not edit or moderate this forum, but we reserve the right to remove any inappropriate material including commercial posts.

Forum	Topics	Posts	Last post
General Inquiries and Everyday Use General questions; basic searching and navigating; questions about how ODB compares to other databases.	67	267	7 weeks 2 days ago by admin
Installation and Basic Customization Novice questions about how to install and initially configure.	41	206	5 weeks 4 days ago by oldgiraffe
Maintenance, Import, Backup, and Upgrades How to bring data into ODB, set up backups, perform maintenance or enhancement of your data, and upgrade to newer releases	16	65	12 weeks 2 days ago by admin
Printing, Exporting, and Reports How to get reports and data out of ODB.	29	104	1 week 5 days ago by runningdog
Advanced Searches and Queries Questions and tips on how to write advanced queries using the ODB software.	9	35	9 weeks 3 days ago by admin
Notes and Pledges Section for users testing the new ODB 1.0 Notes and Pledges capabilities.	4	10	8 weeks 2 days ago by Youth In Action

Currently, there are about 2100 subscribers to the ODBhelp newsletter, which provides hints and updates, about once a week. When you download ODB you receive an invitatation to join; you may also join here:

Subscribe by email   Subscribe/Unsubscribe by web form   Unsubscribe by email

You may also search our archives, both for the current list and for the older archive which focused on ODB 0.9. The older archive (2002-2005) has more help tips as it predates our web forum. Here are the links:

• Search ODBHelp Archives (May 2002-June 2005)
• View Newer ODBHelp Archives (Fall 2005-)
• Search Newer ODBHelp Archives

We have created a page where we will post help tips and resources created by members of the ODB community. For instance, some volunteers created a basic training script for ODB. To see the current list, click on this link.